Privacy Policy

Our Commitment to Your Privacy

At OG Great Falls Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate for concrete services
• Contact us by phone, email, or through our website forms
• Schedule a consultation or service appointment
• Sign a contract for our services
• Communicate with us about your project

The information we may collect includes your name, address, phone number, email address, property details, and project requirements.

How We Use Your Information

We use the information we collect to:

• Provide you with accurate estimates and quotes
• Schedule and complete your concrete services
• Communicate with you about your project
• Process payments and maintain financial records
• Improve our services and customer experience
• Send you important updates about your project
• Comply with legal obligations and maintain business records

We will never sell your personal information to third parties. We only share your information when necessary to provide our services or when required by law.

Information Sharing

We may share your information with:

• Service providers who help us operate our business (such as payment processors)
• Suppliers and subcontractors working on your project
• Insurance companies when necessary for claims or coverage
• Legal authorities when required by law or to protect our rights

Any third parties we work with are required to keep your information confidential and secure.

Website Data Collection

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and pages you visit. This information helps us understand how visitors use our website so we can improve it. We may use cookies and similar technologies to enhance your browsing experience and remember your preferences.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure methods to collect and store your data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Project records are typically kept for several years for warranty purposes and business documentation.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to any inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Ask questions about how we handle your data

To exercise any of these rights, please contact us using the information below.

Marketing Communications

We may send you information about our services, special offers, or helpful tips for maintaining your concrete. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly. Note that we will still send you important information about your active projects even if you opt out of marketing.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website with a new effective date. Your continued use of our services after any changes means you accept the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: